Cognizant – Order to Cash (OTC) | SPE Role – Job Description Summary
Cognizant
Position: SPE (Senior Process Executive) – Order to Cash (OTC)
Location: Hyderabad
Experience: 1–4 Years
Qualification: B.Com / M.Com / MBA
Notice Period: Immediate to 30 Days
Work Mode: Work from Office
Key Responsibilities
- Customer Master Management
- Create and update customer records in ERP systems.
- Ensure customer information is accurate and complete.
- Cash Application
- Apply customer payments against invoices.
- Identify and resolve unapplied or unidentified payments.
- Accounts Receivable & Collections
- Monitor outstanding invoices.
- Follow up with customers for overdue payments.
- Run and analyze Dunning Reports.
- Reconciliation
- Reconcile customer accounts.
- Investigate payment and billing discrepancies.
- Invoice & Billing Support
- Verify invoice accuracy.
- Handle billing-related customer queries.
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